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FAQ/CONTACTFrequently Asked Questions and Inquiries
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- Frequently Asked Questions and Inquiries
We have compiled a list of frequently asked questions from customers, so please check before contacting us.
※For inquiries about the organization, please contact the following e-mail address.
Inquiries from domestic organizations: <crc@drhm.jp>
Inquiry of overseas (inbound) organizations: <grc@drhm.jp>
Reservation and Accommodation
- Please tell us about check-in and check-out times
Check-in 15:00 Check-out 11:00
※It may vary depending on the plan of the reservation.- When will the cancellation fee be charged?
A cancellation fee will be charged from 3 days in advance.
※It may vary depending on the plan of the reservation.- Can I make a reservation by phone?
- Yes. For reservations by telephone, please contact the Reservation Center: 03-6627-4692（8:00～22:00）Contact us on the day of the hotel representative: 0859-68-2333
- Please tell me about amenities and rental equipment.
The hotel offers the following equipment and amenities.
Rooms: Yukata free size, towel, bath towel, hair dryer, shampoo, conditioner, body soap, cup, electric kettle
1F Amenity Corner: Toothbrush, toothpaste, razor, comb, cotton swabs & cotton set
Front equipment and amenities: Children's work clothes, children's toothbrush, yukata SS size, yukata LL size, air purifier, humidifier, iron, trouser press
※The number of front equipment and amenities is limited.- Could you tell me about accommodation terms?
Please see here for accommodation terms.
About Restaurant & Lounge
- Please tell me about the restaurant opening hours.
- Location: 2F Restaurant "Locavore"Breakfast buffet 7:00 to 9:30 (Last in 9:00)Dinner Buffet 17:30-21:00 (Last in 20:30)※Please use it during business hours.※It is subject to change due to circumstances.※Our hotel has introduced VACAN, which distributes congestion and waiting times. We will inform you of the order by e-mail when it is crowded.
About pick-up
- Do you have a pick-up?
We offer shuttle service between Daisen Parking, where there is a bus stop for express buses, and hotels.
For more information, see Access Page | Please take a look from those who come by bus